Eligibility for Refund or Exchange
- Customers have 14 days from the day of delivery to return merchandise for a refund or exchange.
- All merchandise must be returned in the original condition/unused/unglued including the box and all supporting parts.
- Shipping costs are non-refundable
- International orders are not eligible for return or exchange.
*Important* You will need to provide the following information when contact customers service at Contact@blissandbeyondusa.com
- Order Number
- Your Name
- Product being returned
Method of Credit
- Refunds will be processed by way of the payment method used for the original order.
- Please be aware that it may take up to 7-14 days for a refund to post to a bank account, paypal or credit card.
Return shipping fee
Customers are responsible for shipping fees and related costs for returned products unless they received faulty or incorrect items. You have the option of using our pre-paid return label or use your own. The cost of our return label is $4.99, and it will be subtracted from your total refund.